Do you have a disaster recovery plan?
Astoriom are your perfect partner to support you with your disaster recovery planning.
We can help protect your samples when facing internal threats such as power outages or equipment failure as well as external threats such as natural disasters including flooding, fire, or earthquakes.
On-site Secure Stability Storage Suite
We are able to provide reserved space in our on-site secure stability storage suite or alternatively we can hold additional samples on site for you to call-off when required.
With over 30 years of experience in outsourced stability storage and equipment backed by our own service and validation teams along side our first class customer service and highly skilled team, we can help with all your disaster recovery needs, at a cost effective price.
Backup System
Backups are important for the business continuity of Astoriom. In the event of data loss, backups can be used to restore important data and systems to a specific point in time. All our servers are backed up every day, every hour on the hour. Each of our facilities is served by a continuous power supply to make sure that any power outages or fluxes are covered.
With 24/7/365 cover of our sites, we are always looking after your samples.
Experience and Capability
There is a plethora of outsourced capabilities in the market to handle the products you have on store currently and varying positive and negatives of how these will all meet your requirements to reach ISO:22301 standards.
Do they have the knowledge on how to handle your samples in this environment? At a time that will be stressful, dealing with a disruptive incident in your business, you need experience and a plan that has been tried and tested on many occasions.
Does the proposed provider have a plan on how to handle this type of incident? Have they evidence of auditing this process internally to confirm it works and works for you?
Are they adaptable to change to meet your own specific requirements? Can they help with the transportation planning needed? A good partner, will have a robust service, planned to the finest detail and the ability and staff to react at any time day or night. Making sure that the volume of products you are looking to move can be managed within one site to reduce risk of multiple site planning. Having all the correct ICH and custom conditions your products may need to be stored in is imperative.
Your partners employees should be fully trained with full training records to hand for inspection. Their SOP’s should be detailed, signed off and an audit trail on internal processes to meet this immediate requirement for a “all hands-on deck” approach to accepting product in without notice.
Transporting products at short notice will also require planning and therefore, your partner should be able to work with you to help find a reliable logistics group, able to meet the condition requirements at a moment’s notice.
Quality and Compliance
The highest standard of Quality Management System should be in place and evidence should be provided through audit, to prove its robustness and compliance to meet your own exacting standards.
A full document trail should also be in evidence. It should be at the very core of all its activities and its ability to meet regulatory agency requirements. Outsourcing products for storage should be the very basis of this business partnership to give you the security and satisfaction your product will be handled, monitored and secured in the appropriate manner.
The equipment your products will be stored in should be of the highest quality. The monitoring systems, validation and servicing documentation should be accessible to your auditors upon audit or request.
A full back up system should also be in place for any disruption your partners should experience at any time too. An uninterrupted power supply should be standard within any service provision and IT network failures accounted for with the ability to maintain performance whilst archiving data for reference.
Geographical Coverage
Many companies operate from multiple facilities either within the same territory or globally. Partnership with a provider who has UK, European and USA coverage is beneficial to allow a global approach to all Business Continuity Management standards. A service provider should have global standards through their own Quality & Compliance, meaning that wherever the site, whatever the product, the process will be managed, monitored and executed to the same high standards, giving you the client complete peace of mind.
Companies in general are looking to reduce the number of providers used for the same or similar activities, finding a global partner will see this goal achieved, but also will allow some significant cost savings.
Cost
Disaster recovery planning is partially an insurance policy, therefore, whilst you may find a provider who will offer this service for free, be warned that charges will be added upon execution of the activities. A good provider will charge a minimal monthly amount to keep space provision onsite in case of a disruptive incident. Employees should be kept on an on-call rota and assigned tasks and duties in readiness for any such eventuality. A partner who is up front with their costings, services and charges is the type of partner most will and have chosen.
We can help with all your disaster recovery needs, get in touch today.